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Frequently asked questions
General
International Health Insurance and Visiting Patients Yes, we warmly welcome all patients and have experience working with many insurance companies. Whenever possible, we will work with your insurance provider to help you get the care you need. Before making an appointment, please ensure your cover is sufficient and contact your insurance company to ask them to provide a Guarantee Of Payment (GOP) document to send to us before your appointment. When you have provided a GOP, we are often able to bill your insurance company directly to save you having to pay your invoice and then claim back costs. If you have any questions, please contact us clinic@wardprivatehealth.com
The easiest way to see the next available appointment is on our website.If we are open and you cannot see an appointment that is convenient, please call on 020 3971 5185 or email us clinic@wardprivatehealth.com as we may have some additional last-minute availability. While we try to maintain good availability all year round, in the event you cannot wait to be seen at our next available appointment or we are closed, we recommend the following local private urgent care providers.Adults aged over 18The private walk in Urgent Care centre at the Princess Grace Hospital.42-52 Nottingham PL, London, W1U 5NY.Open 9am-9pm Daily. Telephone 020 3733 5083 Aged under 18There is private urgent care by appointment only at the Portland Children’s Hospital, 234 Portland St. London, W1W 5QT.Open 8am – 8pm DailyPlease phone 020 3993 8657. Out of hoursNHS 111 service – Dial 111 DoctorCall Private Home visiting Service0344 257 0345 In an emergeny always dial 999 or attend your nearest NHS Emergency department. The NHS Emergency department closest to our clinic is, Emergency DepartmentUniversity College Hospital136 Gower Pl,LondonWC1E 6BN
We offer complete weight loss solutions, which are evidence based and designed to ensure your weight loss is safe, sustainable and an investment in your future health. Where clinically appropriate, we can prescribe several treatment options. Please NoteTo ensure safe and appropriate prescribing, we require all new patients to have a face-to-face consultation with a doctor in our clinic and base line blood tests. We do not consult initially by video or phone.For some treatments, in order to meet current prescribing guidelines, your Body mass index must be 30 or above, or 27-30 if you also have certain medical conditions.If you have any questions please contact usclinic@wardprivatehealth.com
Standard consultations are up to 30 minutes, allowing time for a thorough discussion, examination and clear medical advice. One hour appointments are also available, if you feel you would like more time. We also offer 15 minute video or telephone consultations for existing patients, where appropriate. See fees page for more details.
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